Guru AI
AI-powered enterprise knowledge management with automated knowledge capture, intelligent search, and contextual answers
Are you the maker of Guru AI? Claim this listing
What is Guru AI?
Guru AI is AI-powered enterprise knowledge management with automated knowledge capture, intelligent search, and contextual answers It's designed for mid-market and enterprise teams that need governed, cited company knowledge powering support and ai agents.
About Guru AI
Key Strengths
- Knowledge layer with permission-aware, cited answers meant to feed humans and AI agents via 100+ integrations/MCP
- Enterprise governance: SOC 2 Type II, SSO/SCIM, DLP masking, audit trails; vendor states customer data does not train their models
- Packages include solution-engineer help for agent config and knowledge architecture, not just software seats
Limitations to Consider
- Custom quote only—no public per-seat price or free tier on the pricing page
- Sold as platform-plus-expertise, so cost and rollout assume a real KM/AI program, not a quick wiki swap
- Competes with search-and-retrieve tools; if your knowledge is already clean in Confluence/SharePoint you may overbuy
Best For
Mid-market and enterprise teams that need governed, cited company knowledge powering support and AI agents.
Skip it if: You want self-serve pricing for a small wiki, or you only need basic search without governance.
Pricing
a paid subscription model with various pricing tiers
Free tier: no. Custom packages by scale/knowledge complexity (nonprofit discount via Guru for Good). (checked Oct 12, 2026)
Sources
- https://www.getguru.com/pricing
- https://frontdeskreview.com/software/knowledge-base-software/guru/
- https://www.eesel.ai/blog/guru-pricing
Pros, cons and pricing compiled from public sources (official pricing/docs pages, published reviews, user reports), not hands-on testing.
Similar Tools in AI Customer Support
Intercom Fin
AI-powered customer support agent that instantly resolves 50% of support queries with accurate, sourced answers
Try Intercom FinBland AI
AI-powered phone agent platform for automated customer support calls with natural voice conversations and intelligent routing
Try Bland AIZendesk AI
AI-powered customer service platform with intelligent ticket triage, automated responses, and conversational AI agents
Try Zendesk AIFrequently Asked Questions
What is Guru AI?
Guru AI is AI-powered enterprise knowledge management with automated knowledge capture, intelligent search, and contextual answers It's designed for mid-market and enterprise teams that need governed, cited company knowledge powering support and ai agents.
How much does Guru AI cost?
Guru AI offers a paid subscription model with various pricing tiers You can view pricing plans on their official website.
Who should use Guru AI?
Guru AI is best suited to mid-market and enterprise teams that need governed, cited company knowledge powering support and ai agents.